Education and Public Outreach Coordinator

Job Description

Title: Education and Public Outreach Coordinator

Department: Education

Reports to: Director of Education

Classification: Regular, Full-time

FLSA Status: Non-Exempt

Weekends/Holidays: As needed or assigned by management


The Education and Public Outreach Coordinator is responsible for planning, developing, and implementing educational programming and public events for the National D-Day Memorial Foundation (NDDMF). He or she must possess proven leadership skills, be detail-oriented, exhibit the ability to exercise sound, independent judgment in the conduct of research and curriculum design, and create education initiatives that provide broad-based application across varying age groups – including older audiences. This position will be responsible for planning and executing education and community outreach events designed to promote and increase interest in, and support of, the National D-Day Memorial; developing a plan for measuring outcomes in order to make recommendations for future improvements; and contributing to the overall success of the organization by working in harmony with management, co-workers, volunteers, and other departments to provide input and support as needed or requested. All duties are to be performed in accordance with the policies and procedures of the NDDMF. Telecommuting/remote working should be limited to special projects as coordinated with management. Salary commensurate with experience. EOE.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Design, implement, maintain, and manage activities related to educational programming and events for students and adults in support of NDDMF mission objectives.
  • Design, implement, and coordinate hands-on activities and special events for visitors of varying ages.

· Conduct school programs for visiting groups as well as those utilizing web-based, distance learning programs.

· Plan, promote, and manage virtual programming to meet the mission of NDDMF, such as online lectures, special events, discussions, or commemorations for varying age groups.

  • Create, maintain, and update curriculum (in accordance with the SOL guidelines) to expand distance learning/outreach programming, and increase participation in those initiatives.
  • Manage technical and logistical support for teachers utilizing the Memorial’s virtual programming.
  • Direct and support the technical operation of distance learning programming and equipment, updating as needed.
  • Disseminate accurate information to schools, teachers, and the general public about NDDMF education programs/events.

· Manage correspondence process including but not limited to initial contact, confirmation letters, collection of fees, and coordination of program and event details with schools, organizations, and individuals.

· Train affected staff, volunteers, and interns in regard to working with student groups.

· Create, organize, and maintain a program and events calendar for staff reference.

· Supervise student visitors to ensure their safety and decorum.

· Work closely with the Associate Director of Marketing to provide programming content for the Memorial’s website as well as social media and other marketing needs.

  • Participate in cross-training initiatives to provide inter-departmental support, and to ensure appropriate office and/or site coverage.
  • Attend training sessions, workshops, and meetings as requested.
  • Cultivate educational, cultural, and civic partnerships, leveraging shared resources, cross-promotion, and creative programming with other organizations.
  • Manage the Memorial’s intern program, including marketing, interviews, selection, and assignment to Memorial departments.
  • Be familiar with the collection, research files, exhibits, Necrology database, and library in order to maximize these resources in ways that meet our mission. Suggest initiatives to this end.
  • Be prepared to act as a tour guide at the Memorial site as needed.

· Other duties as assigned by Foundation Management.


This position requires the aptitude and willingness to perform the following KSA’s in accordance with the policies and procedures of the National D-Day Memorial Foundation:

· Arrive to work on time and work as scheduled.

· Demonstrate an ability to exercise sound, independent judgment.

· Present a professional appearance, attitude, and demeanor at all times.

· Exhibit positive support for management decisions and objectives.

· Possess a proven track record for managing processes to set and achieve challenging goals.

· Demonstrate effective organizational and time management skills.

· Exhibit the ability to cross-train and work effectively in multiple environments.

· Be detail- and deadline-oriented with a strong work ethic.

· Be creative, highly motivated, outgoing, and team-oriented.

· Exhibit above-average public relations and customer service skills.

· Exhibit above average written and oral communication skills.

· Exhibit intermediate to superior computer skills with a thorough knowledge of Microsoft applications, and the ability to learn other applications such as video conferencing, video editing, sound clip editing, and graphic design in support of virtual programming and promotional materials as duties require.

· Multi-task and exhibit a high level of skill with problem resolution.

· Work well with the general public, scheduled groups, as well as unscheduled groups.

· Work well with both adults and children.

· Demonstrate the ability to handle sensitive situations with diplomacy.

· Demonstrate the ability to work collaboratively with other departments.

· Demonstrate the ability to make common-sense decisions.

· Available to work weekend, evening, and overtime hours as needed.

· Maintain a positive relationship and work well with management, co-workers, and volunteers.

· Develop and maintain accurate records.


This position currently has no direct reports; however, supervisory responsibilities include oversight of educational programming initiatives, and ensuring student groups maintain appropriate decorum while visiting the Memorial. Other supervisory responsibilities include managing the intern program including appropriate documentation of intern hours and required reports, as well as providing back-up assistance to the Site Manager when needed to ensure staff coverage. The JOB TITLE must be capable of accepting responsibility for addressing complaints and resolving problems on a daily basis. He or she will carry out responsibilities in accordance with applicable laws and the organization’s policies and procedures.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor’s degree in History or Education or professional teaching license from an accredited institution with 2-3 years related experience preferred; or equivalent combination of education and experience.


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to create routine reports and correspondence with efficiency and excellent grammatical skill. Ability to speak effectively before groups of any size with confidence and ease.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to create and interpret bar graphs.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Valid Driver’s License

CPR, First Aid, and AED (or ability and willingness to be trained) preferred


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; speak in a clear, strong voice to be heard by large groups; and hear. The employee frequently is required to stand and sit, and occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. In the event of an emergency, the employee may be required to assist with weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The National D-Day Memorial is an outdoor facility. While performing the duties of this job, the employee is often exposed to outside weather conditions in addition to a standard office environment. Dependent on the task or circumstance, the employee might be exposed to moving mechanical parts, fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate.