Facilities Manager

The National D-Day Memorial is an outdoor facility and is open 7 days per week.  Weekend & holiday hours will be required.  The Facilities Manager is a full-time position with benefits.  

To apply please submit a resume with cover letter to employment@dday.org.  This position is open until filled. 

NO PHONE CALLS PLEASE. 

 The National D-Day Memorial Foundation is an Equal Opportunity Employer.

 Please see an overview of the duties provided below.

SUMMARY

The Facilities Manager (FM) is responsible for overseeing the building, grounds, and maintenance program for the National D-Day Memorial Foundation.  The FM must demonstrate the ability to exercise sound, independent judgement, and will be held accountable for achieving desired outcomes. An ability and enthusiasm for working collaboratively with a variety of departments is critical. The FM is responsible for ensuring optimal operation of all systems by having an in-depth working knowledge of all electrical, mechanical, and operational systems located at the Memorial and he or she must exhibit an ability to make cost effective decisions in regard to the overall maintenance of these systems.  The FM must oversee maintenance issues at the administrative offices and communicate with the landlord as needed. He or she will work with the Director of Site Operations (DSO) regarding event logistics; to ensure the care and safety of visitors, volunteers, and staff; and will collaborate with department directors to establish, implement, and maintain effective training programs in regard to safety standards. The FM is responsible for ensuring the organization is in compliance with OSHA and EPA standards and will work with the DSO, HR Department, and other staff to ensure necessary government reports and records are well maintained. All duties are to be performed in compliance with state and federal laws, and in accordance with the policies and procedures of the National D-Day Memorial Foundation.  This position requires evening, weekend, and holiday hours as needed to complete organizational goals, or as assigned by the President.  To be effective in this position, an on-site presence is required. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Coordinate activities related to overall facilities, grounds and maintenance management at the Memorial as well as the administrative offices.
  • Serve as liaison to the building landlord troubleshooting issues as they arise.
  • Work with the Chief of Staff to establish and maintain a crisis management program, including but not limited to safety, security, and risk management.
  • Create and maintain written procedures for departmental processes.
  • Develop and carry out a preventative maintenance program and maintain accurate records.
  • Work with the Chief of Staff to establish a working list of maintenance needs throughout the organization; determine and prioritize tasks to be completed; assign duties related to the fulfillment of maintenance work orders; ensure timely completion of work orders and provide notification when a work order is complete.
  • Serve as staff liaison to contractors hired for construction projects outlined in the strategic plan and related to expansion and growth.
  • Serve as staff liaison to various third-party vendors including but not limited to those associated with grounds maintenance, security, and janitorial services for the Memorial and administrative office.
  • Research, negotiate, and recommend outside contractors as needed for services such as building & grounds maintenance, pest control, janitorial services, waste management, and vehicle maintenance.
  • Oversee activities of workers engaged in repair, maintenance, and installation of machines, tools, and equipment.
  • Conduct research and discuss equipment needs with management to resolve maintenance problems and recommend measures to improve operations and condition of equipment.
  • Submit purchase requests, place orders and maintain inventory of tools, equipment, and supplies required for efficient and effective facilities operations.
  • Forecast expenses and prepare departmental budget to monitor expenditure of approved funds.
  • Provide accurate and timely reports for accounting and audit administration.
  • Work with the Chief of Staff and Human Resources to actively participate in the hiring process for the facilities department; manage HR related activities for facilities department such as payroll approval, PTO documentation & approval, constructive performance appraisals to measure employee success and/or need for improvement; complaints and problem resolution; ongoing documentation of employee achievements and areas for improvement, and conduct of disciplinary action up to and including termination of employment when necessary.
  • Assist HR in maintaining accurate employee records.
  • Work with the Chief of Staff, department directors and appropriate personnel to coordinate organizational effort to remain in compliance with OSHA and EPA standards at the Memorial and the administrative office.
  • Work with the Chief of Staff, department directors and the HR Department to appropriately document, investigate, and report accidents, injuries, and illnesses.
  • Actively participate in the establishment and enforcement of safety policies for the organization’s staff, volunteers, and visitors.
  • Attend self-development seminars and workshops as requested by the President to remain up-to-date on the latest regulations.
  • In consultation with the DSO, determine if the Memorial should open during inclement weather or emergency situations; coordinate with the DSO to make a recommendation to the President, and assist with ensuring appropriate notifications to staff, volunteers, and media are made.
  • Promote a positive image of the Memorial and the Foundation that supports it.
  • Provide support at events hosted by the Foundation; in particular, Memorial Day, June 6, Veterans Day.
  • Other duties as assigned by Foundation management.

OTHER REQUIREMENTS

This position requires the aptitude and willingness to perform the following KSA’s in accordance with the policies and procedures of the National D-Day Memorial Foundation.

  • Exhibit the ability to promote a positive work environment.
  • Present a professional appearance, attitude, and demeanor at all times.
  • Maintain a positive relationship and work well with management, co-workers, and volunteers.
  • Demonstrate the ability to be objective and make sound common sense decisions.
  • Exhibit strong and effective leadership and training skills.
  • Exhibit ability to accept responsibility for the care and safety of visitors, volunteers, and staff.
  • Exhibit thorough knowledge of general site operations.
  • Multi-task and exhibit a high level of skill with problem resolution.
  • Demonstrate effective organizational skills.
  • Be detail and deadline oriented with a strong work ethic.
  • Be creative, highly motivated, outgoing, and team oriented.
  • Exhibit superior public relations and customer service skills.
  • Exhibit above average written and oral communication skills.
  • Exhibit intermediate to superior computer skills with a thorough knowledge of Microsoft applications and the ability to learn other applications as duties require.
  • Work well with the general public.
  • Work weekend and evening hours as needed or requested.
  • Develop and maintain accurate records.

SUPERVISORY RESPONSIBILITIES

The FM directly supervises staff assigned to the Facilities Department.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

At least five (5) to seven (7) years of related experience and/or training in facilities management; or the equivalent combination of education and experience. 

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers and staff, volunteers, and the general public. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of the organization. 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, proportions, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent and to create and interpret bar graphs. 

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete as well as abstract variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  • Demonstrate the ability to exercise independent judgement and make sound business decisions.
  • Demonstrate the ability to make sound common sense decisions.
  • Exhibit a high level of skill with problem resolution.
  • Exhibit a high level of confidentiality.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license.

CPR, First Aid, and AED (or ability and willingness to be trained) preferred

VOSH 511, OSHA training (or ability and willingness to be trained)

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk or stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit, climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  In the event of an emergency the employee may be required to assist with weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The National D-Day Memorial is an outdoor facility. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. Depending on the task or circumstance, the employee might be exposed to moving mechanical parts, fumes or airborne particles and vibration. The employee could occasionally be exposed to wet and/or humid conditions; moderately high, precarious places; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually quiet to moderate, but can occasionally be loud.